Our Policies and FAQs

Client Authorization:

The individual signing this timesheet is an authorized representative of the client company and is hereby unconditionally accepting the following terms and conditions.

1. 1. Workforce Inc. requires a signed agreement prior to the release of confidential employee information or the release of an employee.
   2. The client agrees that there is a minimum charge of three (3) hours per employee per day.  This applies when the employee is directed by Workforce and the client verbally, or in writing to be at work on a designated date for a specific duration of time, even if the employee doesn't begin the actual work.
   3. All hours worked in excess of 8 hours per day, week-ends and Statutory Holidays will be billable to the client at the rate of time and one-half the regular bill rate. (Unless terms otherwise agreed upon)
   4. The client understands and agrees that by authorizing a Workforce timesheet, the employee hours worked  were performed in a satisfactory manner and that the client accepts to be billed at the agreed upon hourly rate.
   5. Workforce adheres to the Labor Standards as defined in the Ontario Employment Standards Act.  Temporary contract employees will be paid vacation pay, statutory holidays, and overtime as per the Act.
   6. The client understands and agrees that the employee remains an employee of Workforce for a period of one year.
   7. In the event that the client decides to permanently hire a temporary employee, it is understood that a minimum transfer period of 800 hours will apply. If the request occurs prior to the completion of the 800 hour term, a pro-rated placement fee will be charged based upon the employees hours worked to date.
   8. The client agrees to provide our employee with supervision, including instructions and information on the company safety rules and guidelines, which must include those of the site where they are working.  Our employee will be responsible to be job ready with the basic PPE (Personal Protective Equipment) requirements. Costs of additional PPE, equipment and training may be the burden of the client.
   9. The client agrees to give authorization to Workforce or any of its employees any access to the clients Health and Safety policies and procedures at anytime upon request including while on any work site, and before, during, or after any placement of any employee.
   10. All provided employees are covered by the Workplace Safety & Insurance Board.
   11. The client will completely insure all of their buildings, machinery and/or vehicles (whether leased or owned) with public liability, property damage, collision, fire and theft coverage: Workforce and its employees will have full benefit and protection of such insurances.  The client shall ensure and document that the employee is properly skilled and qualified in the operation of any machinery, tools, equipment or vehicles prior to the employee attempting any such operations.
   12. Workforce will not be responsible for, and does not cover by insurance any damage to property, bodily injury, fire, theft, collision, or public liability claims resulting from an employee operating any of the client's motor vehicles, tools or other machinery.
   13. It is understood and agreed that the client will completely insure all cargo and merchandise handled by any employee.  It is also agreed by the client that Workforce has no responsibility or liability for shortages or losses resulting from any damage, theft, or negligence on behalf of any employee.
   14. Workforce does not authorize or recommend that the client accept or offer cash advances to any employee.  Workforce and management are not responsible for any debts incurred by any employee while employed and on placement with the client.
   15. Workforce employees are under the care and control of the client's organization.  In the event that the employee becomes ill, or is injured while employed at the clients premises or any of its affiliates; It is the clients responsibility to arrange transportation to the nearest hospital or medical facility that will provide proper medical care. Workforce will require a detailed incident report should an employee become ill or injured and all information should be directed to Workforce Management immediately.
   16. Invoices will be issued weekly. All invoices will be paid in terms net 10 days.

Candidate Agreement:

Each candidate identified on this timesheet for payment is unconditionally accepting all terms and conditions.

1. 1. The candidate will not borrow money from the client and will be responsible for all delinquent debts incurred in the candidate's name.
   2. Timesheets must be signed by the client. All unsigned timesheets will not be accepted. In order to receive a paycheque, a signed timesheet must be presented to Workforce Inc. by the candidate. Failure to do so may result in a delay in receiving a paycheque.
   3. The candidate shall under no circumstances seek or accept direct offers of temporary or permanent employment without discussing with a representative of Workforce management.
   4. The candidate will notify Workforce of any reason why he/she cannot report to an assignment, including lateness, sickness, or leave of absence.

At Workforce, we highly value and respect the privacy of both our clients and employees. Please know that any information submitted through this website will be treated with the utmost confidentiality.

This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

1. Information Collection:
   We collect personal information from clients and employees for the purpose of providing staffing services. This may include, but is not limited to, contact details, employment history, qualifications, and references.
2. Use of Information:
   The personal information collected is used to match employees with suitable job opportunities and to fulfill client request. We do not disclose personal information to third parties without consent.
3. Data Security:
   We have implemented security measures to safeguard and protect the personal information we collect. This includes encryption, restricted access, and regular security audits.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [email protected].

Our Accessibility Plan at Workforce outlines the policies and actions in place to enhance opportunities for individuals with disabilities. We are committed to fostering an inclusive environment where everyone can access our goods and services.

**Assistive Devices**

Customers with disabilities are welcome to use their assistive devices to obtain, use, and benefit from our offerings. It is important for customers with disabilities to operate their assistive devices safely and in a controlled manner while on our premises.

**Access to Office**

All our branches are wheelchair accessible, ensuring that individuals with mobility challenges can easily reach our services. We strive to create an inclusive and accommodating setting for all visitors. If you require assistance or accommodations during your visit, please inform us, and we will gladly assist you.

**Service Animals**

Customers with disabilities may bring their service animals onto Workforce premises where goods and services are provided. They are allowed to keep the service animal with them as long as the public has access to the premises and there are no legal exclusions for the service animal.

**Support Persons**

Customers with disabilities are permitted to enter our premises with a support person who can accompany them and provide assistance while on-site.

**Availability of Documents and Information in Accessible Formats**

Upon request, all information and documents typically available to customers will be provided in alternate formats to ensure accessibility for individuals with varying needs.

We are pleased to inform you that all of our staff members are fully trained in Accessibility for Ontarians with Disabilities Act (AODA) compliance.

At Workforce, we value the unique power of people - our greatest asset. We appreciate the richness of our diverse backgrounds, experiences, and identities and believe in the learning opportunities they provide. By fostering a team with varied perspectives, we aim to continuously evolve both personally and as an organization.

Our Commitment:

• We embrace and celebrate individual differences, striving to create a vibrant and inclusive workplace.
• We encourage open and respectful dialogue about diversity, promoting understanding and empathy among employees.
• We prioritize honoring and respecting personal boundaries in all interactions.

Our Expectations:

We expect every member of our team to embody acceptance and kindness in their interactions. Upholding these values is essential to maintaining a positive work environment for all.

Accountability:

Workforce has a strict policy against discrimination and harassment based on protected characteristics such as age, gender, pregnancy, abilities, sexual orientation, religion, nationality, race, and ethnicity. Any employee found guilty of engaging in such behavior will face disciplinary action, including potential termination of employment.

At Workforce, we maintain a zero-tolerance stance towards discrimination and harassment. We are committed to cultivating a culture where diversity is embraced, equity is upheld, and inclusion is actively practiced by all members of our organization.

At Workforce Inc., we are dedicated to providing top-tier personnel and resources to our clients. Central to this commitment is the guarantee that every candidate operates in the safest working conditions possible, fostering a culture of safety, health, and environmental protection.

In order to uphold these commitments, Workforce Inc. shall:

• Develop and Enhance Programs: Continuously design, implement, and assess our safety and environmental programs, setting high standards for performance.
• Adherence to Standards: Regularly assess our performance against industry benchmarks and surpass legislative requirements and client-specific standards.
• Prevention and Reduction: Proactively work to reduce workplace incidents, injuries, and environmental pollution by offering comprehensive training and resources to equip our candidates with the necessary skills to identify, manage, and mitigate risks.
• Shared Responsibility: Enforce a shared responsibility for safety and environmental protection among all personnel and contractors. This involves working safely, participating in training sessions, understanding and adhering to applicable requirements, and promptly reporting any unsafe conditions or practices.

At Workforce Inc., we are committed to maintaining the highest standards of health, safety, and environmental protection. Through continuous improvement and a collective commitment to safe practices, we aim to create a work environment that prioritizes the well-being of our employees and the preservation of our natural surroundings.